Intuit presents "minimal to no" buyer help support, Unless of course you buy it on the circumstance by situation basis - which is not worth the Value because the offshore contact Middle they use has help personnel who don't know how the product or service they aid actually will work.
As posted by Many others – great luck obtaining real assistance or a true human being to provide support. I paid out their cost basically to complete all the function commenced while in the return. I’ll be switching to another computer software company to the 2015 tax 12 months.
Turbo Tax is The us’s most widely used tax planning computer software mainly because it’s straightforward plus the most proficient at finding each and every deduction.
For those who have a straightforward tax return, There's a Cost-free Federal Model out there through the homepage at turbotax.com. For those who have deductions, I’d choose Deluxe or Leading in its place.
It took 5 hrs to figure out the trouble. Then the paperwork did not suit the web page. Yet another two hours of work. Lastly the print high-quality was bad and it took far more time to get this straighten out. I am definitely wanting to know whether or not to utilize Turbo Tax once again Later on
Working experience was a complete squander of my time. Mother, sister, brother and several other neighbors I've talked to re: this encounter did not use Turbo tax this 12 months and I assure you we're all performed along with your “providers?”
It's possible I am Erroneous but I thought we paid out for this software package for that expertise in tax guidelines / polices? Suggestion…. Probably put in a function where the computer software notifies inhabitants of particular states that they're not call for to file a condition return!!!! Simply because obviously Many of us are usually not specialists ! But I is going to be goiing to one next yr!
The quantity was $2000 bigger much like we were anticipating, so we selected a special firm this yr. Our taxes are generally a similar, inconvenience free of charge- nevertheless it looks like turbotax was wanting to pocket an additional pair grand from us this calendar year. How could totals arrive up so distinctive when the info was entered the same? Just needed to leave my feedback and that means you were being aware
I worked which has a lady named “Mary” by cellular phone on 17 Feb with Turbo Tax for almost two hrs – she made an effort to ‘down load your program Premier on to my computer – she took my charge card amount and billed me a total of $ninety six.
I ordinarily use TurboTax each and every year without any challenges. So, you would probably Assume customer support would be capable of manage a faithful buyer with ease. Very well, which is not the situation right here. I'd procured their standard tax company and had extra their alleged "pro support" to my deal as I had a tax concern which i necessary help with.
prospects claimed on Reddit they had gotten a reduction code from buyer assist for $20 off or free condition file soon after complaining regarding the pricing! (But, only when a suggestion or price reduction code wouldn’t function)
I not too long ago gained a see within the California Franchise Tax Board advising me which i experienced not filed a 2011 tax return together with payment, if any.
all the quantities are a similar (EIN) which is what your business was indicating was incorrect….sorry to state you gained’t be viewing me to be a loyal client any longer
I’ve been on hold for the better Section of an hour with “customer support”. I have up to now talked to one automatic voice method and zero human beings.